Charisma Technology (Pty) Ltd. website and purchasing terms and conditions of use.

By accessing, using any functionality or making a purchase through this website ("the site") or making any purchase from Charisma Technology (Pty) Ltd., you, the customer, enters into the following agreement with Charisma Technology (Pty) Ltd. (Charisma Technology):

1. You agree that Quotes and Invoices are not valid without these terms of sale, and that you have read and understood these terms in full.

2. Payment terms are strictly on presentation of invoice.

3. Charisma Technology reserves the right to suspend services in the event of overdue payments.

4. Interest will be charged on overdue amounts compounding at a rate of 1.25% per month commencing 30 days from delivery.

5. All Prices are valid for 30 days.

6. All quotations will be deemed as accepted on receipt of an order in writing and deposit paid.

7. Specified target milestone dates are conditional on date of deposit payment.

8. In the event of an order being cancelled, Charisma Technology reserves the right to issue a pro rata invoice against the order to recover any costs incurred. This amount would be credited as a part payment for the project.

9. In the event of initial payments being more than 7 days overdue, Charisma Technology reserves the right to put the project on hold until payments are up to date.

10. In the event that more than 50% of the time allocated to the project has been logged and the client delays progress by more than 30 days in total, Charisma Technology reserves the right to issue a pro rata invoice against the order to recover any costs incurred and to put the project on hold until payments are up to date. This amount would be credited as a part payment for the project.

11. Payment terms are strictly on date of Invoice unless otherwise agreed in writing.

12. Rates may be increased periodically due to inflation and/or other factors. In the event where rates for monthly services are to be increased, you will be given 30 days’ notice before the increase comes into effect.

13. Software and websites developed by Charisma Technology carries a one month warranty commencing from date of delivery that covers programming errors only. Programming or configuration changes required due to any changes on site or requirement changes will be fully chargeable.

14. All hardware, unless otherwise specified, carries a one year warranty for equipment operating under normal conditions, excluding wearing parts and equipment that is damaged by negligent use, misuse, or by flood, fire, physical damage, or any improper use.

15. Warranties exclude collection/delivery from/to site and travel expenses.

16. All claims will not be accepted unless made within 7 days from date of delivery, and returnable.

17. Charisma Technology is not responsible for data loss due to software and equipment failure, operational issues, or any other cause.

18. This quotation is based upon Charisma Technology's interpretation of the client's requirements. Receipt of an order will be confirmation that this is correct.

19. On site delays during commissioning and additional charges due to circumstances beyond our control will be charged at our standard rates.

20. Any additional travel and accommodation costs due to circumstances beyond our control or for the rendering of on-site guarantee work will be chargeable.

21. All work quoted for is limited to normal working hours.

22. Charisma Technology will not be held liable for any costs or penalties incurred by the client due to delayed delivery, or other unforeseen circumstances.

23. Goods remain the property of Charisma Technology until paid for in full.

24. All website content is to be provided by the client.

25. Charisma Technology retains the rights to the re-use of technological elements of systems developed.

26. Charisma Technology will not be held liable for any direct or indirect costs,losses and/or damages incurred by the purchaser in the use of any of the items or any part thereof.

27. Consequential damages are expressly excluded from our warranty.

28. Debt collection: If a customer fails to pay after 60 days, or is unlikely to pay within an agreed period, the services of a debt collector may be used to collect the amount owed as well as any accumulated interest up until that date. A minimum "debt collection fee" of 25% will be added to the invoice amount plus the accumulated interest. There is no maximum fee. You agree that all hardware and software remains the property of Code Complete C.C.

29. Right to amend this agreement: Charisma Technology reserves the right to amend these terms and conditions at any time. All amendments to these terms will be posted on the site ("the current version"). Whenever you access the site you will be bound to the current version.

30. E. & O.E.